Privacy Policy

FreshMealPlanner LLC ("we," "us," or "our") operates the FreshMealPlanner website and service ("Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account or use our Service, we collect:

• Account Information: Email address, name, password (encrypted)
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• User Preferences: Saved recipes, favorites, shopping lists, meal plans
• User Content: Recipe ratings and any future user-submitted content

1.2 Automatically Collected Information

We automatically collect:

• Usage Data: Pages viewed, search queries, features used, time spent on Service
• Device Information: Browser type, operating system, IP address, device identifiers
• Cookies and Tracking: See Section 3 below

1.3 Information from Third Parties

We receive information from:

• AWS Cognito: Authentication and user management
• Stripe: Payment processing and subscription management
• Facebook Login: If you choose to log in via Facebook (name, email, profile picture)

2. How We Use Your Information

We use your information to:

• Provide the Service: Account management, recipe search, meal planning, shopping lists
• Process Payments: Subscription billing and payment processing
• Improve the Service: Analyze usage patterns, fix bugs, develop new features
• Communicate: Send service updates, subscription confirmations, support responses
• Security: Detect fraud, prevent abuse, protect user accounts
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

We do NOT:

• Sell your personal information to third parties
• Share your data with HelloFresh or other recipe providers
• Send marketing emails without your consent (subscription-related emails only)

3. Cookies and Tracking Technologies

3.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our Service.

3.2 Types of Cookies We Use

3.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may limit Service functionality.

• Google Analytics Opt-Out: Google Analytics Opt-out Browser Add-on
• Facebook Opt-Out: Facebook Ad Preferences

4. Third-Party Services

We use the following third-party services:

Important: These third-party services have their own privacy policies. We are not responsible for their data practices.

5. Data Sharing and Disclosure

We share your information only in the following circumstances:

5.1 Service Providers

With third-party vendors who help us operate the Service (AWS, Stripe, Google, Facebook) - only as necessary to provide their services.

5.2 Legal Requirements

When required by law, court order, or government request, or to protect our rights, property, or safety.

5.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5.4 With Your Consent

We may share information with your explicit consent for specific purposes.

6. Data Retention

We retain your information as follows:

• Active Accounts: Data retained while your account is active
• After Account Deletion: 30-day grace period for cookies and session data
• Billing Records: Retained as long as you are a paying member and for legal/tax purposes (typically 7 years)
• Anonymized Data: May be retained indefinitely for analytics

7. Your Rights and Choices

You have the following rights:

To exercise these rights, contact us at support@freshmealplanner.com

8. Data Deletion

To request deletion of your account and personal data:

1. Email support@freshmealplanner.com with subject "Data Deletion Request"
2. Include your account email and confirmation that you want to delete your account
3. We will process your request within 30 days

What Gets Deleted: Account information, saved recipes, favorites, shopping lists, preferences

What We Retain: Billing records (for tax/legal purposes), anonymized analytics data

For detailed instructions, see our Data Deletion Instructions page.

9. Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing (AWS Cognito)
• PCI-compliant payment processing (Stripe)
• Regular security audits and monitoring
• Access controls and authentication

However: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

10. Children's Privacy

11. International Users

Our Service is operated in the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S.

By using the Service, you consent to the transfer of your information to the U.S., which may have different data protection laws than your country.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. We will update the "Last Updated" date at the top.

For material changes, we will notify you via email or prominent notice on the Service.